Job Description
Senior Admin/PA
Location: Birmingham
Pay: £16.52 per hour
Type: Temporary contract
About the Role
We are seeking an experienced and highly capable Senior Administrator / Personal Assistant to provide high-level administrative and organisational support within a busy Higher Education environment. This is a key role supporting senior colleagues and teams, requiring strong judgement, excellent organisational skills, and the ability to manage complex and competing priorities with confidence.
Key Responsibilities
* Provide advanced diary management, coordinating complex schedules and prioritising competing demands across multiple stakeholders.
* Manage senior inboxes, exercising judgement to respond, redirect, or escape correspondence appropriately.
* Support senior leaders with day‑to‑day administration, ensuring they are fully briefed and prepared for meetings and commitments.
* Coordinate high‑level meetings, committees, and working groups, including agenda setting, paper collation, and minute‑taking.
* Build and maintain strong working relationships with academic staff, professional services teams, and external partners.
* Anticipate requirements ahead of meetings, proactively chasing contributions and ensuring deadlines are met.
* Arrange complex travel and itineraries, ensuring efficiency, compliance with budgets, and effective use of time.
* Support the planning and delivery of events, conferences, and departmental activities.
* Collate, interpret, and present data to support reporting, decision‑making, and operational planning.
* Contribute to and sometimes lead small projects, including research, coordination, and implementation of actions.
* Support the development and improvement of administrative systems, processes, and workflows.
* Ensure all work is delivered to a high standard of accuracy, confidentiality, and professionalism.
* Champion inclusive working practices and support a positive, collaborative team culture.
About You
* Proven experience in a senior administrative or personal assistant role, ideally within Higher Education or a similarly complex organisation.
* Strong experience managing senior stakeholders and handling confidential or sensitive information.
* Excellent organisational and time management skills, with the ability to manage complex and changing priorities.
* Confident taking initiative and making informed decisions independently.
* Experience supporting committees, meetings, and governance processes (including minute‑taking).
* Strong written and verbal communication skills, with attention to detail and accuracy.
* Proficient in Microsoft Office and confident using digital systems and platforms.
* A proactive, resilient, and solutions‑focused approach to work.
* Ability to build effective relationships across all levels of an organisation
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