Job Description
Confidential Job Opportunity - Head of Account Management
Location: North Leicester | Hybrid: 2 days from home | Salary: Up to £65,000
SF Recruitment is partnering with a leading insurance and professional services business to recruit a Head of Account Management. We are seeking an experienced client-focused professional with a recruitment agency background and strong expertise in IR35 and contractor compliance. This senior role focuses on driving revenue growth, managing key client relationships, and leading a high-performing Account Management team.
The Role:
The Head of Account Management will:
Own and develop strategic B2B client relationships, acting as the senior point of contact.
Drive revenue growth through cross-sell, up-sell, and account expansion.
Lead, coach, and develop the Account Management team, embedding best practices in client engagement and commercial delivery.
Implement consistent account management processes, including onboarding, reviews, and value reporting.
Work closely with Professional Services and Service Delivery teams to ensure compliance and exceptional client outcomes, with a focus on IR35/off-payroll regulations.
What We're Looking For:
Proven experience in senior account management or client success leadership, ideally within recruitment, managed services, or contingent workforce sectors.
Strong expertise in IR35, contra...