Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity
Flywire is seeking a strategic and execution-oriented Payments Director, Cards & APMs to spearhead our global acquiring partnerships and Alternative Payment Method (APM) expansion. As the face of Flywire to our global acquirers, you will act as a bridge between market-leading payment providers and our internal stakeholders.
You will solve complex, large-scale payment challenges by deepening our embedded payments value proposition across multiple business models. Reporting to the VP, Payments Network (Cards & APMs), you will play a pivotal role in ensuring Flywire remains at the forefront of global payment innovation.
Key Responsibilities
1. Strategic Network Management: Own and optimize Flywire’s global acquiring footprint, managing complex setups including 3DS, tokenization, and local acquiring strategies.
2. Performance Optimization: Drive our processing strategy by balancing global redundancy and cost-efficiency to maximize authorization rates.
3. APM Expansion: Drive our global APM expansion, ensuring we have the right mix of local payment methods that serve our payers.
4. Product Implementation: Develop and refine key processing capabilities Flywire needs to be set up for success, including defining our 3DS strategies and implementations to ensure seamless, secure transactions.
5. Relationship Leadership: Manage day-to-day relationships and lead quarterly business reviews with existing acquirers across Europe and the UK.
6. Growth & Negotiation: Identify, evaluate, and onboard new acquirers to meet business objectives; lead end-to-end contract negotiations to ensure favorable commercial terms.
7. Market Intelligence: Serve as the subject matter expert on market trends and regulatory changes, collaborating with Legal, Compliance, and Product teams to pivot strategy as needed.
8. Cross-Functional Collaboration: Partner with Operations, Pricing, Product, and Marketing to monitor performance analytics and execute new global initiatives.
Who You Are 🚀
9. 💳 A seasoned payments expert with a deep understanding of the global card ecosystem and APM landscape. Experience managing global card-acquiring partnerships for high-volume merchants ($1B+ GTV) is highly preferred.
10. 🧠 A strategic thinker who understands the nuances and tradeoffs balancing authorization rates, tokenization, 3DS strategies, and payment costs. Deep technical knowledge of 3DS 2.0, Network Tokenization, and strategies for reducing Interchange/Scheme fees is essential.
11. 🔍 A payments specialist who is equally excited to present our payments strategy to executives as you are to dig into a transaction to understand why it’s not processing as expected.
12. 📊 Analytically minded, using data to drive recommendations for cost optimization and performance improvements.
13. 🌍 Strong familiarity with local payment methods such as iDEAL, Klarna, PayPal, bank transfers, wallets, and regional preferences.
14. 📢 A master communicator capable of representing Flywire to external partners and translating complex technical needs for internal teams.
15. 🛠️ A proactive problem-solver who thrives in a fast-paced environment—whether your background is in Merchant-side, PSP, or a technical Account Management role.
What We Offer:
16. Competitive compensation
17. Employee Stock Purchase Plan (ESPP)
18. Flying Start - Our immersive Global Induction Program
19. Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
20. Dynamic & Global Team (we have been collaborating virtually for years!)
21. Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
22. Be a meaningful part in our success - every FlyMate makes an impact
23. Competitive time off including FlyBetter Days to volunteer in a cause you believe in
24. Digital Disconnect Days!
25. Great Talent & Development Programs