A leading automotive services provider seeks a pivotal role in the CATHIE Product Ownership team, focusing on Pega Customer Decision Hub (CDH) for enhanced customer engagement. Responsibilities include managing the CDH backlog, collaborating with business and technology teams, and ensuring effective platform delivery. The ideal candidate will have experience with decisioning platforms, strong organisational skills, and the ability to drive customer journey consistency. This role is crucial for supporting retention strategies through effective communication across multiple channels.
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