Overview
Administrative Assistant (Staff Immigration and Global Mobility)
We are looking for an Administrative Assistant to join the Staff Immigration & Global Mobility team in central Human Resources Operations at Cardiff University / Prifysgol Caerdydd.
Responsibilities
* Provide detailed advice and guidance on staff immigration, recruitment, global mobility/overseas working and Transnational Education (TNE) processes and procedures to internal and external customers (staff, students or members of the public), using judgement and creativity to suggest the most appropriate course of action.
* Work with others to make recommendations to improve ways of working, including working towards Home Office audits.
* Establish productive relationships with key individuals (University colleagues and external contacts) to help improve the level of service the team provides to its customers.
* Perform a variety of administrative duties to support the team and department, including record-keeping via our systems and updating/developing web guidance.
* Gather and analyse data (e.g. visa route regulations, visa holder data) to enable informed decisions, establish basic trends and patterns, and provide reports and recommendations for management.
* Instruct and guide colleagues across the University on staff immigration, recruitment, global mobility/overseas working and TNE processes as required, offering guidance on: sponsored and non-sponsored visa routes; ATAS; Certificates of Sponsorship; Right To Work; recruitment/advertising processes; global mobility/overseas working referrals and TNE set-up of work permits.
General Duties
* Abide by all University policies and undergo appropriate personal and professional development.
* Perform other duties which are not included above, but which will be consistent with the role.
* Uphold the Professional Services Values & Behaviours or local equivalent.
Person Specification
Essential Criteria
* Ability to communicate in writing clearly, concisely, and effectively to provide detailed advice and guidance on staff immigration, recruitment and global mobility/overseas working.
* Evidence of a good standard of numeracy and IT literacy.
* Experience of working in an administrative role or environment and ability to set up standard office systems and procedures, making improvements to these as appropriate.
* Specialist knowledge of staff immigration, recruitment, global mobility/overseas working or TNE processes.
* Ability to communicate specialist and complex information effectively and professionally to a range of customers with varying levels of understanding.
* Ability to advise and influence key stakeholders in your area of work.
* Ability to explore customers’ needs and adapt the service you provide accordingly to ensure a quality service is delivered.
* Ability to use your initiative and creativity to solve problems, respond to queries and make recommendations, identifying and proposing practical solutions.
* Ability to work unsupervised to deadlines, planning, setting and monitoring your priorities and those of the team.
Desirable Criteria
* Experience of working in a similar role or environment, e.g. Higher Education.
* Ability to speak/understand Welsh or a willingness to learn.
Additional Information
Salary Range: 28,031 – 31,236 per annum (Grade 4)
Job Category: Admin / Clerical, Human Resources
Grade: Grade 4
Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative
Industries: Higher Education
Date advert posted: 8 October 2025
Closing date: 24 October 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, religion or belief, caring responsibilities, or age, and particularly welcome applicants from groups underrepresented at the University.
We can offer flexible working where the role and business needs allow, supporting work-life balance.
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