Application Support Analyst - City - 6 months contract - Inside IR35
Application Support Analyst urgently required by a leading financial services firm in the City.
Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#.
Key Responsibilities
* First point of contact for legacy system issues—triaging, updating, and resolving support tickets
* Investigate issues within legacy applications - VB.NET, SQL, and C#.
* Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols
* Monitor system alerts and performance metrics
Key Skills - MUST HAVES
* Proven experience in customer-facing technical support, with a service-first mindset.
* General knowledge of software development principles
* VB.NET, SQL, C#, SQL, SSIS/SSRS
* Familiar with ITIL frameworks and comfortable navigating incident/change workflows.
Great chance for a long term contract opportunity, 6 month initial contract, City based, 2-3 days per week on site.