Role overview
The Site Co-Ordinator of the service team with customer vehicles and to carry out related administration tasks in accordance with Company procedures and standards.
Site Co-Ordinator key responsibilities
As a Site Co-Ordinator your key responsibilities will be:
* To greet all customers courteously on arrival at retailer
* To direct all customers to Service Reception via the used car forecourt
* To move vehicles around company premises as required
* To assist workshop staff in moving vehicles between the workshop and the car park
* To check and record damaged areas on all vehicles
* To keep the car park clean and tidy, and clear of weeds and rubbish
* To fill in all daily controls and pass these on to management at the end of every day
* To ensure all vehicles left overnight are in the upper car park and are secure
* To keep the front car park as clear as possible for customer parking
* To perform other duties in support of other team members as required
* To produce, make amendments and maintain all point of sale for both showroom and forecourt vehicles.
What\'s in it for you?
With our benefits there is something good for everyone. We\'re a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That\'s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:
* Access to our in-house training academy for everyone
* Internal career progression opportunities across our various brands and locations
* High street discounts
* Wellbeing portal
* Employee assistance programme
* Purchase, service and parts discounts
* Employee referral scheme
* Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
Key Requirements
* A valid, clean UK Driving Licence.
* A proactive attitude, strong time management, and excellent communication skills.
* A flexible and professional approach to customer-facing duties
About You
As a Service driver you will need to have the following skills and attributes:
* Full, clean driving licence
* To understand basic vehicle layout.
* Excellent customer Service
* To have knowledge of area.
Why Citygate
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
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