Part‑time, £12.21 - £12.21 per hour
Location
C2, Alexandra Retail Park, Corporation Road, Grimsby, Lincolnshire, DN31 1SG
Description
Store Colleague – Join Pets at Home and be at the heart of our pet care centres. Deliver outstanding customer service, support operations, and build strong relationships with pet owners.
The Role
As a Store Colleague, you will exceed customer expectations, uphold top pet care standards, and ensure smooth operations. Availability required across 3 to 4 days of the week, including at least one weekend day, between 7:00 am and 8:00 pm.
Key Responsibilities
* Provide personalised and attentive service, ensuring every customer feels appreciated and understood.
* Communicate effectively in verbal and written form with customers and colleagues.
* Resolve customer queries and issues quickly and efficiently.
* Learn continuously and demonstrate a keen interest in professional development.
* Achieve sales targets and support business performance.
* Collaborate with teammates to deliver excellent customer service and achieve centre goals.
* Adapt to shift patterns, including evenings, weekends, and bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to contribute to local charity work
* Career progression opportunities
About Us
Pets at Home is dedicated to understanding and caring for pets. Our team supports pet owners, offers advice, grooming, and veterinary services, and commits to community outreach and charitable foundations.
Application Process
To apply, send your CV and application via email. We may close this vacancy before the specified closing date if we receive sufficient applications.
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