Overview
We're looking for a Business Services Co-ordinator to be part of the Countryside Team based at West Kennett Farm near Avebury. This role will support a Team of Rangers working across Wiltshire to achieve the National Trust's strategic ambition to restore nature at scale, working collaboratively with National Trust specialists, external partners and communities. This is a job-share opportunity in which you will work seamlessly with a colleague to deliver a wide range of operational support and business services to high standards at all times.
The Countryside Team is led by a Restore Nature Delivery Manager and comprises Rangers delivering care and conservation on natural and cultural heritage sites across Wiltshire. The Team works in partnership with key conservation organisations, and with National Trust colleagues in the Wiltshire Landscape Property Group. The Business Services role is key to the smooth running of the Team, including supporting staff, volunteers and visitors. The role requires the ability to develop relationships to help realise these opportunities and to drive integrated, place-based delivery.
Responsibilities
* General business services support, record management, systems/processes management, group bookings/events, soft facilities management and finance management.
* Co-ordinate the delivery of nature restoration projects and programmes, and ensure the smooth day-to-day delivery of Ranger support across the Property Group.
* Facilitate collaboration across teams, integrate expertise and best practice, and continuously evolve our delivery methods.
Qualifications
* Experienced in giving business support, along with responsibility for facilities or office supervision.
* Good at communicating, both in writing and speaking.
* Able to work as part of a team, but also on your own initiative.
* Flexible and focused on people.
* Happy to multi-task and manage your own priorities and workload.
* Brilliant at organisation and creating order, and love working with people, upholding high standards in service and presentation.
Salary & Working Pattern
Salary: £14.16 per hour. Contract: Permanent. Hours/working pattern: 18 hours per week, delivered as 6 working hours per day over three days (Wednesday, Thursday and Friday) from 09:30 to 16:00, including a 30‑minute lunch break.
Benefits
* Substantial pension scheme of up to 10% basic salary.
* Free entry to National Trust places for you, a guest and your children (under 18).
* Rental deposit loan scheme.
* Season ticket loan.
* EV car lease scheme (for roles that meet the salary criteria).
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
* Flexible working whenever possible.
* Employee assistance programme.
* Free parking at most Trust places.
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