About The Job
We are currently recruiting Traffic Officers for the following outstation:
Chelston - TA21 9PL
You will provide a customer-focused service through effective management of the strategic road network by dealing with incidents such as road traffic collisions, debris removal, and other unplanned events.
Our Traffic Officers operate 24/7, 365 days a year, working on a rotation of:
* 3 early shifts (6am - 2:26pm)
* 3 late shifts (2pm - 10:26pm)
* 3 rest days
* 3 cover shifts (any of the above)
* 3 night shifts (10pm - 6:26am)
The starting salary is up to £35,062.50 (including 25% shift allowance), increasing to £36,512.50 after a 9-month probation period.
Responsibilities include:
* Responding to and resolving incidents on the strategic road network using safe and timely actions, including deploying traffic management and collaborating with emergency services and responders.
* Working within a team to meet performance targets proactively.
* Communicating via radio and mobile telephony to provide accurate scene updates to colleagues, partners, stakeholders, and customers.
* Ensuring personal and team safety by reporting unsafe activities or conditions.
* Maintaining records of vehicles and equipment.
About You
* Full driving license required, with no more than 3 points, as driving is part of the role.
* Reside within one hour's commute of the vacancy location.
* Experience driving on motorways.
* Knowledge of workplace safety and experience contributing to it.
* Ability to deliver high-quality customer service.
* Self-motivated team player.
* Experience working independently without supervision.
About Us
National Highways manages and improves England's motorways and major A roads, aiming for safer, smoother, and more reliable journeys. Our core values are passion, integrity, safety, teamwork, and ownership.
We handle over 39,000 customer inquiries monthly, plan maintenance, drive system efficiencies, and respond to incidents across 4,500 miles of roads. Our goal is to ensure a safe, smooth, and reliable journey for our customers.
We value diversity and welcome applicants from all backgrounds.
Please note, the application deadline may close early if we receive a high volume of applications.
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