Job details
UK Notional hourly rate £13.10 per hour
B&Q Whitstable
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us atrecruitment@b-and-q.co.uk .
Rewards & Benefits
* Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.
* Share in the success you help create. With our shareplans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher shareholder.
* Life assurance: If the worst should happen, Life Assurance ensures those close to you have some protection.
* Employee assistance programme: Free and confidential support and counselling for wellbeing, divorce, legal, and financial management.
* Salary/Bonus: Competitive salaries for all roles, benchmarked to ensure consistency across ages. Rates of pay are the same regardless of age.
* Pension: Access to the award-winning Kingfisher Pension Scheme, with employer contributions.
* Medical: Medical benefits available depending on your role to help you and your family look after yourselves.
* Leave: 6.6 weeks' leave, plus additional leave and cash rewards to celebrate long service anniversaries and milestone years.
* Additional benefits: Discounts on products and services for being a B&Q colleague; access to a network of health clubs with discounts on self-paid gym memberships.
* Eye care: Eye tests every two years; up to £50/€70 towards single focal lenses and frames if glasses are required.
* Cycling to work scheme: Cycle to work via salary sacrifice to save money on bikes and safety equipment.
* Long service: For every 10 years up to 40 years of service, extra annual leave and a cash payment.
Learning & Development
Learn & Develop at B&Q. We support growth from day one with the learning system, LEO, to provide ongoing development.
Flexible learning with LEO
LEO provides training content anywhere, anytime and on any device. It offers over 500 activities including videos, articles, workshops and webinars.
Developing in role
Ongoing opportunities to develop, including First Line Manager and Leadership Development programmes.
Building expertise
We help you learn technical skills for your role, from customer service and design to product ranges, with pathways to grow into new roles.
Accelerated Development Programmes
Programmes to practice skills, gain experiences and pursue opportunities aligned with your ambitions.
Induction
Induction to understand our values, customers and how we work together, with a mix of online learning and practical tasks.
A day in the life: We comply legally and safely, empower our team to deliver stock management routines, and deliver a great experience for trade customers at TradePoint, our store-within-a-store for tradespeople.
We’ll carry out a face-to-face or online interview (and may request a second interview for more complex roles).
Interview process
We’ll contact you with feedback, and maybe even a job offer. Check out our FAQs for more information about interviewing at B&Q.
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