Job Description
Job Title: Field Service Engineer
Location: Stamford + International travel
Salary: Up to £45,000 DOE + Bonus
Job Type: Permanent, Full-Time
Are you a skilled Field Service Engineer with a background in electrical and mechanical systems? Looking for a varied and rewarding role with global travel? This could be the ideal next step for you.
We’re recruiting on behalf of a leading manufacturer of high-performance power test equipment, used across mission-critical industries worldwide.
You’ll join a dedicated Customer Support team, delivering technical support, commissioning, repairs, and maintenance—both remotely and on-site.
Key Responsibilities:
1. Provide technical support via phone, email, remote access, and site visits.
2. Diagnose and repair electro-mechanical systems down to component level.
3. Commission, test, and deliver training for products at customer locations globally.
4. Manage and resolve warranty claims efficiently.
5. Generate service documentation: reports, fault analysis, risk assessments, etc.
6. Support sales team with service quotations and identify improvement opportunities.
7. Ensure compliance with health & safety and quality standards.
Requirements:
* Minimum ONC or equivalent in Electrical Engineering.
* 5+ years’ experience in a technical service/support role with international travel.
* Background in industrial control systems and fault-finding.
* Excellent communication, organisational, and problem-solving skills.
* IT literate – confident with MS Office; SAP experience beneficial.
* Valid UK driving licence and passport essential.
* Formal engineering training or apprenticeship.
What’s in it for you?
* Salary up to £45,000 depending on experience
* Annual performance-related bonus
* Global travel – short trips with some flexibility required
* Work with cutting-edge technology and global clients
* Supportive team environment and long-term development prospects
Apply now to join a forward-thinking engineering business where your technical skills and customer focus will make a real impact.
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