Client Services Administrator
JP Morgan Medical Centre | Canary Wharf/Victoria Embankment | Permanent | Full Time
Up to £27,768.00 per annum, depending on experience
40 hours per week
Monday to Friday 08:15 to 17:15
You will not be required to work Bank Holidays or weekends.
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all.
We are looking for a Client Services Administrator to join our team, who is experienced in a customer service focused environment with excellent communication skills. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of excel, PowerPoint and word.
You will meet and greet all our visitors, ensuring the smooth running of the reception with client's journeys as your top priority, excellent customer service is essential in this role.
The Client Services team will deal with client enquiries, appointments and bookings with the highest standard of attention to detail and customer focus.
As our Client Services Administrator you will:
* Form an integral part of the ‘Customer Journey’ and will strive to continually review and improve where possible
* Have strong communication skills with clients and employees both face to face, by telephone and written correspondence.
* As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
* To complete monthly KPIs.
To succeed as a Client Services Administrator, you will need:
* Exceptional organisational skills.
* The ability to multitask.
* To be friendly and approachable.
* To be professional and courteous.To be a natural problem solver with a good eye for detail.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Closing date – 1st June 2026
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