About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS
- Award‑Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
About The Role
SHIFT PATTERN - 4 ON 4 OFF VARIABLE DAYS AND NIGHTS INCL. WEEKENDS
We are currently recruiting for a Security Controller Workforce Planner to join our passionate and driven Security team based at our Head Office in Ipswich.
Key Responsibilities
- Workforce Planning – Shift allocation; Staff attendance monitoring; Sourcing and coordinating cover for vacant shifts and in the case of absence or sickness.
- Staff Welfare – Conduct regular checks on lone workers in the field.
- CCTV Monitoring – Observing cameras from across our national sites for intruder detection purposes.
- Incident Reporting – Liaising with clients regarding on‑site incidents, following escalation processes and procures, as necessary.
- Data Management – Collating and processing staffing data, as required.
About You
- Applicants must have the right to work in the UK
- A proven track record in workforce planning or recruitment is highly desirable.
- Experience working within the Security industry would be highly advantageous – the experience of working in a control room environment would be of particular interest.
- Agile and effective in responding quickly to situations.
- Attention to detail, and the ability to work strategically and think one step ahead will be essential.
- Highly organised, efficient, and able to multi‑task, candidates who are adaptable and results‑orientated are most likely to thrive in this role.
- Fully conversant with Microsoft Office, with particular emphasis on Word & Excel.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
