Overview
The Law Society of Scotland is seeking an experienced and strategic leader to take on the role of Head of Conduct and Standards. This is a significant opportunity to lead a critical regulatory function, ensuring high standards of professional conduct across the Scottish legal profession and helping to protect the public interest.
The Law Society of Scotland is the professional body and regulator for over 13,000 Scottish solicitors. As a world-class professional body, we regulate in the public interest, support our members, and promote legal excellence. The Head of Conduct and Standards will play a central role in upholding confidence in the profession by leading the Society’s approach to conduct complaints, investigations and disciplinary proceedings.
Responsibilities
* Lead the Professional Conduct Team, ensuring that complaints and disciplinary processes are managed efficiently, fairly and in line with best regulatory practice.
* Work closely with the Executive Director of Regulation and as part of the Regulation Directorate’s senior management team to deliver regulatory transformation, including implementation of reforms arising from the Regulation of Legal Services (Scotland) Act 2025.
* Drive robust decision‑making, timely resolution, appropriate enforcement of sanctions, and continuous improvement in complaints handling and operational performance in support of the Society’s wider strategic objectives.
Qualifications and experience
* Experience operating within a regulatory or similarly complex environment.
* Proven track record of leading teams, managing change and delivering performance improvement.
* Ability to build effective relationships with internal and external stakeholders, including regulatory bodies, committees and government.
* Sound judgement, resilience and a commitment to continuous improvement.
* Ability to work in a fast-paced environment with significant external scrutiny while maintaining high standards of quality, integrity and professionalism.
Values and culture
The successful candidate will embody the Society’s core values of Respect, Openness, Progress, Inclusion and Integrity, helping to foster a culture of excellence and accountability while supporting the evolution of a modern and effective regulatory framework.
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