Food and Beverage Manager
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering luxury service? If so, we would welcome you to apply for the position of Food & Beverage Manager at the Everglades Hotel.
We are passionate about good food that is locally sourced, whether our guests are enjoying a relaxing afternoon teain the Lounge, or a sumptuous feast in the Grill Restaurant, each and every dish is expertly prepared by our talented culinary team with an emphasis on food provenance.
Supported by our General Manager, Sam Denning, you will assist in providing leadership, and day-to-day supervision of our food and beverage team. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate will have worked in a high-quality hospitality environment and be able to lead, motivate, and support team members to achieve success. You can expect to work 45 hours per week (excluding breaks), five shifts out of seven including weekends.
As F&B Manager, you will have a fully flexible approach as working patterns will include days, evenings, nights, and weekends as required.
This full-time position offers a salary starting from £30,250 per annum.
In addition to a competitive salary, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, 29 days holiday plus your birthday, and opportunities for career progression and development. For further details about our employee benefits, click here.
Hastings Hotels is an equal opportunities employer.
About the role
1. To manage and motivate employees through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed.
2. To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
3. To determine and agree annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to profitable performance of the restaurant/bar/lounge, ensuring appropriate plans are created, agreed, communicated, implemented and reviewed.
4. To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
5. To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
6. To ensure all food and beverage staff receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
7. To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
8. To ensure you and the team assist guests with any reasonable request for hotel services
9. To ensure you and the team respond to complaints and find the appropriate solution.
10. To maintain effective communication and relationships with other hotel departments, suppliers and enforcement agencies to maintain an effective operation and ensure guest satisfaction.
11. To ensure the restaurant, lounge and banqueting areas, fixtures and equipment are properly maintained and presented to Hastings standards.
12. To ensure the security of the restaurant, lounge, bars and storage areas is maintained at all times.
13. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
14. To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
15. To assist with the recruitment, selection and utilisation of food and beverage employees to achieve the optimum use of employee resource in line with business peaks and troughs.
16. To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position.
17. To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
18. To carry out Duty Manager duties as required.
19. Any other duties as required by General Manager
About You
We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment
About the company
Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.
Required Criteria
* Experience in preparing rosters, wage forecasting and awareness of budgeting and cost control procedures.
* Have excellent customer care and organisational skills, with all round experience in food and beverage.
* Excellent communication and basic numeracy skills.
* Must have a professional appearance
* Right to Work in the United Kingdom
* Must be educated to GCSE standard with grades A-C in English and Maths.
* Previous experience of managing a team in a similar operation
Desired Criteria
* Previous food and beverage management experience gained in a hotel
* Educated to third level standard
Skills you\'ll need
* Customer Service
* Bar Skills
* Bar Service
* Supervisory Skills
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