The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel. We have opportunities for Food and Beverage Assistants to join our growing team on a part-time casual basis. Creating exceptional experiences is our goal, and we aim to empower our staff to fulfil this for every guest. About The Role Key Responsibilities: To adhere to the company’s health and safety policies. To serve and deliver food and drinks to customers. Excellent customer service. To ensure facilities hygiene standards are maintained; To promote and sell the hotel and its products with a friendly and helpful manner. To maintain a high standard of personal hygiene and appearance; To ensure effective communication with management and peers; Benefits: As an award-winning, family-owned hotel, we offer our staff the chance to become “part of the family!” Your employee benefits will include: Internal growth and development opportunities. Pro-rated annual leave entitlement. Departmental incentives. Experience vouchers. Discounted friends and family rates. Seasonal staff parties. Required Criteria Right to work and live in the UK. A high level of spoken English is essential. Highly responsible and reliable. A positive and friendly attitude. Ability to work well under pressure in a fast-paced environment. Skills Needed Ability to Identify and Anticipate needs, Food Service Skills, Exceptional Customer Service Skills About The Company The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay. The Guinness is perfectly poured in our Greyhound bar – enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant. Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family. Relax and unwind with us. A warm Irish welcome to you! Company Culture We are always looking for enthusiastic and talented individuals to join our team. As a family owned hotel, you're not only part of the team, you're part of the family. Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another. The Malone inspires its teams to live by the company's core values; - Treat people really well - Openness, trust and understanding - The highest standards - Perseverance and enjoyment - One step ahead - Flexibility Internal development and progression is key to our success, having been in business for 30 years. Company Benefits We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training. Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel. Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Progression opportunities Salary £11.44 - £12.21 per hour