Salary: £45,000 - 85,000 per year Requirements: Strong 3rd line IT support experience, acting as a point of escalation for complex issues Excellent experience with Microsoft Server Excellent experience with virtualisation Experience supporting cloud-based solutions, either Azure or AWS Experience with backup software, ideally Veeam Networking knowledge, including patching and SAN Ability to manage and contribute to technical documentation Ability to commute to our Cardiff office Responsibilities: Work alongside skilled engineers to deliver service to users across the firm Troubleshoot issues Help develop our systems and networks with the team Technologies: AWS Azure Cloud Support Veeam DevOps Network More: We are a leading law firm based in Cardiff. This is a hybrid role with 3 days in the office and 2 days working from home. Our IT team is expanding, and we have major projects in the pipeline, giving you the opportunity to get involved from day one. We offer a starting salary of £45,000 to £55,000, along with benefits. last updated 24 week of 2026