Job Description: Anayah is currently hiring for the position of Operations Assistant based in Chelmsford. We are seeking a self-motivated individual who is eager to learn and be a vital part of our customer management and inventory team. Qualifications: Graduates or candidates with 1-3 year of experience are encouraged to apply. Skills Required: Excellent verbal and written communication skills. Proficient in using technology and computer software. Good work ethic and strong sense of professionalism. Responsibilities: Customer Management: Assist in handling end-to-end customer inquiries and resolving complaints promptly and courteously. Provide exceptional customer service, ensuring customer satisfaction is met and exceeded. Collaborate with other team members to address customer concerns effectively. Inventory Management: Work closely with the inventory team to monitor stock levels and track product availability. Assist in managing inventory databases and updating product information. Help with periodic stock counts and audits to ensure accuracy. Order Processing and Dispatch: Assist in processing customer orders accurately and efficiently. Coordinate with the dispatch team to ensure timely order fulfillment. Monitor shipment statuses and address any delivery-related issues. Administrative Support: Please Note: This is a full-time position and requires on-site work in our Chelmsford office. If you are an enthusiastic individual who thrives in a fast-paced environment and has a passion for delivering exceptional customer experiences, we encourage you to send your CV to info@anayahjewellery.com with the subject line "Operations Assistant Application.