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Customer service advisor

Stoke-on-Trent
Permanent
Nationwide Recruitment Service & HR Careers
Customer service advisor
£20,000 - £26,000 a year
Posted: 6h ago
Offer description

Legal Secretary (Commercial Conveyancing) – Coventry & Kenilworth

Overview
We’re recruiting a skilled Legal Secretary to support a busy Commercial Conveyancing team. This is a full-time, permanent role split across Coventry and Kenilworth, providing high-quality secretarial and administrative support including audio typing, document production, and case management (Tikit).

Key responsibilities

* Audio and copy typing; drafting letters, emails and legal documents

* Emailing, photocopying, scanning and file management

* Complete forms and draft documents (with supervision)

* Use electronic search systems and submit applications to the Land Registry

* Open and progress matters on Tikit, following file procedures and updating checklists

* Support AML and client due diligence (scan ID to Tikit; electronic verification)

* Prepare completion statements, invoices and transfer slips

* Liaise with clients and professional contacts by phone and in person; arrange appointments

* Provide reception cover when required and support wider team administration

What we’re looking for

* Proven experience as a Legal Secretary / Conveyancing Secretary (commercial conveyancing preferred)

* Strong audio typing and document production skills

* Excellent IT skills and confidence using case management systems (Tikit desirable)

* Understanding of conveyancing procedures and legal administration

* Professional, confident communication with clients and business contacts

* Organised, accurate and able to manage multiple tasks in a busy team

Benefits

* 23 days’ holiday plus an extra day off for your birthday

* Holiday entitlement increases with length of service

* Pension scheme

* Long service awards

* Dress down on the last working day of each month

* Free/subsidised legal fees

* Training funding support and professional development scheme

Role details
Location: Coventry & Kenilworth
Contract: Full Time, Permanent
Salary: Competitive + benefits

Apply now
If you’re an experienced Legal Secretary with conveyancing knowledge and you’re looking to join a friendly, supportive Commercial team, we’d love to hear from you. Apply today with your CV

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