Lettings Consultant Reading
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Salary: £30,000-35,000
Must have own vehicle and full UK driving licence
Start date: ASAP
DiSRUPTRecruitment & Search are seeking a Lettings Consultant to join a regional team based across Berkshire, Oxfordshire, Gloucestershire.
About the Role
We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You willbe responsible forall lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from theinitialenquiry stage right through to when they move in.
Key duties include:
* Coordinating the online marketing ofavailable homesin collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated andaccurate.
* Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront.
* Driving occupancy by carrying out viewings and negotiating offers with prospective tenants.
* Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in.
* Driving customer retention byinitiatingrenewals discussions and negotiations.
* Ensuring that systems and data areaccurateand up to date for all lettings activity.
* Working in conjunction with third party agents asrequired.
* Working with the Head of Lettings to carry out rental appraisals of the local market.
* Effectively delivering against operational KPIs such as lease up targets, occupancy rates, netincomeand customer satisfaction.
* Providing regular reports on lettings performance to the Head of Lettings.
* Carrying out such other duties as delegated from time to time.
We areseekinga highly capable candidate who will bring:
* Previousexperience in real estate and residential lettings or sales (BTR, PRS, SFR) is essential.
* Outstanding customer service skills, and excellent verbal and written communication skills.
* A dynamic and driven personality, with a strong zeal for the industry.
* Exceptional organisational competencies.
* Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, andinitiatingaction in line with company processes and policies.
* Proficient in presenting and interpreting information accurately and professionally.
* A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively.
* Innovative problem-solving skills, with a knack foridentifyingissues and crafting effective resolutions. xsngvjr
* A strict adherence to confidentialityregardingall forms of information and data.