Join to apply for the Security Officer role at Mitie Cleaning & Hygiene Services
Job Overview
Mitie Security are looking for a retail protection officer for our client’s site in the Livingston area. The role involves two days per week, with extra hours available in and around Livingston and Edinburgh.
To protect our customer’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self‑development.
Main Duties
Operations
* Ensure compliance with all policies, relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
* Proactively review and suggest amendments to the Assignment Instructions to improve or enhance current service levels.
* Maintain required licences (front‑line licence in either Security Guarding or Door Supervision, CCTV PSS SIA Licence) and renew them 16 weeks before expiry.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work systematically, methodically and orderly.
Training
* Fully complete all required competency training.
* Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
Security and Health & Safety
* Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
* Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident.
* Keep to schedules and demonstrate commitment to Mitie and the client.
* Ensure check calls are made at the allocated time slots as stipulated in the Assignment Instructions (AI’s).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous retail security experience preferred.
* Must stay local or be willing to travel to the EH54 postcode.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without leaving your home.
We offer financial wellbeing assistance through our Salary Finance scheme, allowing you to access 50% of your earned pay before payday for a small fee. The scheme also offers competitive loans.
When you join us, we’ll give you access to a flexible benefits platform, Choices, to customise benefits such as dental insurance, dining cards, coffee clubs, technology products at an affordable cost, and more.
You can also benefit from high street discounts via our MiDeals platform and a cycle‑to‑work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants.
You also have access to a save‑as‑you‑earn scheme and a Mitie Matching Share Plan, which may award free shares in Mitie.
Mitie Stars recognition includes cash prizes each month and a chance to win a top prize of £10,000 at year‑end.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.
Company Background
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving households, banks, critical government sites, hospitals and schools.
We value diversity and believe together our diversity makes us stronger.
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