The Programme Manager post holder is responsible for the broad range of healthcare innovation projects delivered by the multi-disciplinary team as part of the CSO funded West of Scotland Innovation Hub (WoSIH) hosted in NHSGGC with activities aligning to NHSGGC transforming together. The focus of the WoSIH is on digital solutions, data & AI generated solutions and devices that align with strategic Scottish Government and NHSGGC priorities.
The WoSIH Programme Manager will act as the focus of expertise for the Innovation Hub in NHSGGC on new research projects and service evaluations (including digital and data solutions), drawing on expertise from colleagues. To be successful the WoSIH Programme manager requires new thinking both in relation to innovative solutions and in supporting a change in culture amongst NHSGGC staff in the use of information technology to support patient care.
The post will provide a comprehensive Programme Management and service development role for the WoSIH in NHSGGC and West of Scotland Health Boards, supported by both the R&I and eHealth Directorates. Together through the Innovation Governance Group the teams collaboratively manage the governance for innovation projects delivered by the uniquely placed and skilled WoSIH team with R&I, eHealth and clinical staff.
The post will implement robust project management methodology, thorough testing of new services or technology as well as initiating and contributing to service redesign ensuring the delivery of the CSO SLA which provides the funding for this post and the WoSIH core team. In addition the post holder will support scoping and onboarding of grant funded innovation work with cost recovery to deliver as wide a range of innovation solutions for clinical areas – to the benefit of the NHS workforce and its patients in WoS and wider.
In doing so they will be responsible for respective reporting, resource management, policy development and governance, reporting to the R&I Innovation lead as line manager and visible to eHealth Programme Director for Innovation as a key stakeholder in the WoSIH.
Benefits Realisation
* The post holder sits on a range of local and regional committees, and is expected to take part in discussions and negotiations on new and ongoing innovation programmes for the WoS.
* The post-holder is responsible for supporting the WoSIH Leadership Team in developing & Implementing WoSIH Innovation policies contributing to and delivering the CSO KPI detailed in the SLA.
* Develop and maintain close and effective working relationships with clinical and non-clinical users throughout WoS Innovation landscape to analyse their multi-disciplinary needs, prioritise projects for scoping and ensure system capacity and WoSIH Programme Manager Vacancy Request Form (VRF) Approved January 2024 Page 3 of 9 project team deployment matches requirements. Escalation of complex innovation enquiries to the WoSIH leadership team as appropriate for advice in this fast changing complex regulatory landscape.
* Develop and maintain close and effective working relationships with clinical, technical and management staff within the WoS on behalf of the Innovation Hub in order to influence and develop strategy, direction of development of WoSIH portfolio of projects and to ensure that WoS requirements and aspirations are supported and facilitated wherever possible.
* Develop and maintain close and effective working relationships with clinical, technical and management staff within other Health Board Areas through the other 2 Innovation Hubs to ensure that best practice is shared nationally both to allow WoS to benefit from work done elsewhere, and to share lessons learned in WoS with the rest of the service. Also to gain support from other areas in lobbying and influencing decisions made in national forums.
Management of the Portfolio of Projects
* Oversee and control assigned portfolio of projects, allocating responsibilities as required, dealing with triple-helix collaborators (academic and commercial partners) and engaging internal stakeholders in order to ensure that all such projects are delivered on time, to budget and to specification. In particular:
* Planning the programme and monitoring its overall progress, resolving issues and initiating corrective action as appropriate.
* Facilitating the appointment of individuals to the Project Management teams.
• Ensuring the delivery of agreed and documented outputs from the project is to the appropriate levels of quality, on time and within budget, in accordance with the Programme Plan.
* Managing both the dependencies and the interfaces between projects. Initiating extra activities wherever gaps in the programme are identified.
* Management of risks to the programme's successful outcome
* Quality assurance and overall integrity of the programme – focusing inwardly on the internal consistency of the programme; and outwardly on its coherence with infrastructure planning, interfaces with other programmes and corporate technical and specialist standards
NHSGGC Strategies
Ensure that the assigned Programmes are aligned to NHSGGC Strategies and long-term vision of CSO for the Innovation Hubs and pipeline for CfSD; encourage collaboration and co-operation within the spirit of partnership.
Standards & Policies
Contribute to the development of NHSGGC standards and policies to ensure that the organisation works within statutory, local and national strategic frameworks. Ensure that new systems developed and implemented meet all the requirements of the Data Protection Act, including Caldicott and IT Security legislation as well as REC and MHRA approvals as required.
Budget Management
Managing the programme's budget on behalf of WoSIH monitoring the expenditures and cost against deliverables and benefits realised per project. Ensuring maximum efficiency in the allocation of common resources and skills within the Innovation Hub.
Interface with other Programmes
Ensure the programme develops in tandem with other initiatives within the health board supported by WoSIH as an innovation testbed. Ensure appropriate use of NHS best practice to maximise benefit to the WoS area, in particular links with other Health Board areas and the national Innovation Programme. Responsibility for providing general and specialist Innovation advice and support to clinicians and managers within the Area as required supporting the Area's commitment to clinical effectiveness and service redesign.
The post holder will be expected to play a proactive role in the development, implementation and delivery of the WoSIH Strategy.
Stakeholder Management
* Identification of and communication with all stakeholders in the programme to ensure ownership and maximum take-up of new capabilities, ensuring maximum benefit is realised.
* Be responsible for communicating the vision of integrated eHealth digital solutions and influencing key clinicians and managers in WoS to adopt and embrace the required culture changes, in situations where proposed changes may be met with indifference or resistance.
* Explain wide-ranging and complicated ideas and proposals to large, mixed audiences.
* Reporting progress of the programme at regular intervals to the relevant governance boards
For an informal discussion please contact:
Katriona Brooksbank, Innovation Lead
Telephone No: or
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.