Resident Liaison Officer Enfield £31,500 + £5,000 Car Allowance We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a well-established social housing contractor delivering a large-scale PODS bathroom installation programme across council properties in Enfield. This is an excellent opportunity to join a secure, long-term project. The successful candidate will play a key role in ensuring residents are fully supported throughout the refurbishment process while maintaining strong communication between tenants, site teams, and local authority representatives. Key Responsibilities Acting as the main point of contact for residents throughout bathroom installation works Carrying out resident visits and pre-start meetings before works commence Managing resident expectations and providing regular updates throughout the project Handling complaints, queries, and access arrangements in a professional and timely manner Supporting vulnerable tenants and escalating safeguarding concerns where required Coordinating appointments to minimise delays and maximise programme efficiency Liaising closely with site managers, operatives, subcontractors, and council representatives Maintaining accurate records, resident feedback, and property information Supporting the delivery team to ensure customer satisfaction targets and KPIs are achieved Requirements Previous experience working as a Resident Lia...