Matt Grange Home Heating Experts are seeking a highly organized and proactive Administration/Showroom Assistant to provide essential office support and ensure the smooth running of daily operations. This role involves a blend of administrative tasks and customer-facing responsibilities, including scheduling, record-keeping, and communication.
The successful candidate will also engage with customers in the showroom, explaining how products work, their features & benefits, and highlighting their energy efficiency. You'll work closely with the Operations Manager to ensure all administrative duties are completed accurately and efficiently.
Key Responsibilities
* Handle incoming phone calls and emails, delivering professional and courteous communication at all times
* Coordinate schedules and manage appointments
* Greet customers in our showroom and deal with their enquiries
* Prepare, send, and track client invoices; process card payments
* Order stock and supplies from suppliers
* Create reports and maintain working proficiency in Microsoft Outlook, Word, and Excel
Skills & Qualifications
* Exceptional attention to detail and strong organizational abilities
* Clear and confident communication skills, both written and verbal
* Experience in face-to-face customer service
* Basic proficiency in Microsoft Outlook, Word, and Excel
* Ability to multitask and manage time effectively
* Previous experience in office administration or a similar role is preferred but not essential
Hours & Availability
* 16-24 hours per week over three or four days to be arranged, however Monday is required.
* Shifts will start at 8.30am
* Additional hours may be available subject to demand
* Must be available to provide holiday cover as needed
Job Types: Part-time, Permanent
Pay: £13.00 per hour
Benefits:
* On-site parking
Experience:
* Administrative: 1 year (required)
* face-to-face customer service: 1 year (required)
Language:
* English (required)
Work Location: In person
Application deadline: 31/08/2025