Join Omega PLC as a Contract Operations Administrator and help us deliver exceptional service every time.
At Omega PLC, we are proud to be a market leader in the design, manufacture, and marketing of premium kitchen furniture. Our brands including Mackintosh, Sheraton, Chippendale, English Rose, and NOVUS are trusted by independent kitchen specialists, developers, and housebuilders across the UK.
Contract Operations Administrator
The opportunity has arisen for an organised and people-focused individual to support our fast-paced Contracts team. The Contract Operations Administrator will provide accurate administrative support and deliver excellent customer service, applying strong attention to detail and effective problem-solving.
In this busy and varied role, you will:
Process contract orders accurately and on time
Communicate clearly with internal teams and customers to resolve queries
Support customers with delivery dates, order updates and amendments
Enter and validate orders to ensure accuracy and reduce errors
Maintain strong product knowledge to support confident decision-making
Plan and prioritise your workload to meet team KPIs
Support the Project team with day-to-day site administration
Compile reports when needed
Raise and receipt purchase orders via SAP
Carry out additional administrative tasks as required
You will be computer literate, including confident PC use and basic Excel skills, alongside GCSE-level education (or equivalent). Youll have experience handling high volumes of data, work accurately in fast-paced environments, and demonstrate excellent attention to detail, strong communication skills, and the ability to build effective relationships. A proven track record of meeting targets and a positive, proactive attitude are key. Ideally, youll also have an NVQ Level 2 in Customer Service or Business Administration, experience within the kitchen industry, and a working knowledge of SAP.
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