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Operations Digital Support Technician Apprentice
Operations Digital Support Technician Apprentice
, Apply From: 08/06/2025
Learning Provider
Delivered by MIDDLESBROUGH COLLEGE
Employer
Beyond Housing
Vacancy Description
This is a great opportunity to experience a variety of digital aspects within many business settings - you’ll be getting involved in all sorts of tasks such as:
* Responding to ICT incidents, problems and service requests
* Taking calls, logging ICT support requests and providing resolutions
* Carrying out day-to-day maintenance of our core systems
* Developing appropriate guidance notes and user manuals
* Assisting with digital and Business Systems Development projects
* Attending meetings and collaborating with colleagues across the organisation
* Assisting with providing a customer focused digital service to all users
* Assisting with day-to-day work of the ICT and Business Systems Development teams
You’ll also be receiving and processing information about these tasks, speaking to colleagues directly in-person or on the telephone and, using information systems while respecting and maintaining colleague confidentiality at all times.
You’re going to get an incredible all-round digital experience in this team, and they will have your back every step of the way.
Key Details
Vacancy Title
Operations Digital Support Technician Apprentice
Employer Description
Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.
Vacancy Location
14 Ennis Square Redcar TS10 5JR
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000322126
Key Dates
Apply From
08/06/2025
Closing Date For Applications
2025-06-30 23:59:59
Interview Begin From
Possible Start Date
2025-09-08 00:00:00
Training
Training to be Provided
You will complete a Level 3 Digital Support Technician Apprenticeship standard which includes an end point assessment.
Training schedule has yet to be agreed. Details will be made available at a later date.
Learning Provider
MIDDLESBROUGH COLLEGE
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsAnalytical skillsTeam workingCreativeInitiative
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