Join to apply for the Meetings and Events Team Leader role at Park Plaza
About the Role
We are committed to providing top-quality services to our employees. Our Meetings and Events Team Leader is a key part of ensuring a great guest experience. We are seeking a dedicated and enthusiastic Meetings and Events Team Leader to join our team and contribute to creating an enjoyable environment for our staff.
Responsibilities
* Manage day-to-day operations in Meetings and Events.
* Ensure F&B services are delivered timely according to Event Orders.
* Oversee junior team members to meet client expectations.
* Support logistics, bar, and other operational teams as needed.
* Allocate duties to team members and assistants.
* Act as the first point of contact during events, liaising with clients.
* Maintain and propose personal training and development plans.
* Suggest improvements and innovate for better customer satisfaction.
* Train and assist team members on duty.
* Perform additional tasks as required by management.
Qualifications and Skills
* Good command of English (verbal and written).
* Excellent customer service skills, positive attitude, charismatic personality.
* Team player with good interpersonal skills.
* Attention to detail, warmth, and professionalism.
* Flexibility, adaptability, and energy.
Benefits
* Salary: £14.46/hour + service charge and benefits.
* Discounted hotel rates across Europe.
* 50% F&B discounts at our restaurants and bars.
* 30 days holiday including bank holidays, increasing with service.
* Two wellness days per year.
* Free meals on workdays.
* Access to pay before payday via Wagestream.
* Referral bonus scheme up to £750.
* Gym discounts and wellness programs.
* Ride to Work scheme and cycling lessons.
* Discounted shopping through Benefit Hub.
* Free uniform dry cleaning.
* Staff events and parties.
* Company pension and training programs.
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industry: Hospitality
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