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Administrative assistant

Pontypool
Administrative assistant
£15,584 a year
Posted: 17h ago
Offer description

Administration Assistant (Temporary - 6 Weeks) Pontypool | Office based 22.5 hours per week £15,584 pro rata (FTE £25,625) Start date: 2nd March Behind every successful housing organisation is a team of people quietly making things work. This short-term Administration Assistant role is part of an important wider project supporting compliance with upcoming Welsh Language Standards. It's about making sure tenant communication preferences are accurately recorded and respected, English, Welsh or other languages ensuring services remain inclusive, transparent and fair. If you're organised, system-savvy and comfortable speaking with customers, this could be a brilliant opportunity to step into a purpose-driven organisation where your work genuinely matters. The role You'll be: Uploading short e-survey results onto a Housing Management (Cx) system Updating multiple data fields accurately (training provided) Identifying gaps in records Contacting tenants/leaseholders to gather missing information Maintaining clean, accurate datasets About you Confident using systems and databases (Cx system experience helpful but not essential) Highly organised with strong attention to detail Comfortable making professional outbound calls Able to follow clear processes and work methodically Customer-focused and respectful in your approach This is a six-week, office-based contract with interviews taking place on Tuesday 24th (afternoon) and Wednesday 25th (morning) If you're available at short notice and enjoy purposeful, structured admin work within a supportive team I'd love to hear from you. Contact Stevie at Moxie People for more information regarding this brand new role. INDALL

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