Salary: £30,000 - 30,000 per year Requirements: Experience in a similar IT Applications Analyst role Strong knowledge of ITIL incident and problem management processes Understanding of change management processes Proficient in supporting and developing software applications Ability to handle multiple projects simultaneously Analytical and logical thinking skills Strong change management and governance skills Self-motivated with a willingness to develop and improve Relevant service management and project qualifications (e.g., ITIL) are desirable but not essential Responsibilities: Support projects to implement new applications and develop existing applications Provide 2nd line support for the service desk Ensure compliance with service level agreements Develop the housing management system and design workflows Support a collaborative approach across the business Test and implement new applications and make necessary changes to existing ones Identify improvements to streamline operations and mitigate potential risks Create and maintain accurate documentation for all current applications Technologies: Support ITIL More: At Aspire, we pride ourselves on being a Sunday Times Best Places to Work organization. We are looking for an IT Applications Analyst to join our team, primarily working from home with some travel to Newcastle under Lyme. This role is offered on a 12-month fixed-term contract with a salary of circa £34,000. As part of our IT team, you will play a vital role in maximizing the functionality of our systems and contributing to various projects that benefit our organization. last updated 10 week of 2026