Overview
Job Description
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
You will have opportunities to develop your knowledge through our step‑into optics training programme, which includes workshop-based learning and practical on‑the‑job experience. You will also:
* Order, dispense and collect glasses and contact lenses
* Support with eye-tests and pre-screening activities
* Provide aftercare support through repairs and adjustments
* Complete operational and administrative tasks associated with dispensing prescriptions
* Maintain shop floor standards
Responsibilities
* Order, dispense and collect glasses and contact lenses
* Support with eye-tests and pre-screening activities
* Provide aftercare support through repairs and adjustments
* Complete operational and administrative tasks associated with dispensing prescriptions
* Maintain shop floor standards
What you’ll need to have
* Passion for customer care
* Enthusiasm for learning and personal development
It would be great if you also have
* Experience in a retail or clinical environment (desirable)
Our benefits
* Boots Retirement Savings Plan
* Discretionary quarterly bonus
* Generous employee discounts
* Clinical and Non-Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health
We have a great range of benefits in addition to the above that offer flexibility to suit you. Details at boots.jobs/rewards. Exclusions may apply. Salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
We foster an inclusive working environment and are proud to be an equal opportunity employer. We value diversity and provide a positive and inclusive environment for all.
What’s next
If your application is successful, you'll be invited to an in-store interview within the next 14 days. We are open to discussing part-time and job share options during the application process. If you require additional support, we are happy to provide reasonable adjustments to help you perform at your best.
Job Details
* Business Area: Opticians, Retail
* Function: Opticians
* Specialism: Boots Opticians Operations
* Hours per week: 37.5
* Location: UK (South Yorkshire, S60 1TG)
* Region: OPT105 - East Midlands
* Store: 3005 - Rotherham Parkgate BO
* Shift Pattern: Weekdays, Weekends
Need To Know (New)
* This is a permanent role. Must be able to commit to advertised hours.
* Flexible to work a variety of shift patterns throughout the week.
* NVQ level 2 or UK equivalent qualifications preferred.
* Minimum 6 months optical experience preferred.
* Evening and weekend shifts required.
* Must be over 18 due to age restrictions.
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