Job Description
Role PurposeWe are looking for a Sales operation Analyst III/Sales Support Admin to support commercial Operations and enhance sales effectiveness. This role focusses on maintaining sales tools, supporting sales teams, and driving the process improvements, with a strong emphasis on Salesforce CRM operations.
Pay Rate: £28/hr PAYE basicShift: flexible 9-17:00Interview: Stage1- 45 minsTeams callLocation: Basingstoke-remoteDuration:10 monthsHrs/Wk:40
Key Responsibilities
* Manage and maintain (CRM) and other sales tools
* Provide day-to-day support and troubleshooting for sales systems
* Optimise sales processes and improve operational efficiency
* Develop and deliver reports, dashboards, and business insights
* Support sales teams with administrative and operational tasks
* Leverage AI tools to automate routine sales processes
* Create and maintain documentation for systems and processes
* Deliver training sessions and support adoption of tools
* Collaborate with cross-functional teams to enhance commercial effectiveness
* Support and manage user groups and superusers
* Ensure data accuracy, integrity, and system performance
Key Requirements
* Bachelor's degree OR 5+ years of relevant experience in Sales Operations/Analytics/Sales Support
* Strong expertise in Salesforce CRM (administration & support)
Advanced skills in:
* Excel
* Power BI
* SQL
* Data visualisation tools
* Proven experience in sales support or admin roles within a sales team
* Ability to troubleshoot technical and process-related issues
* Strong communication skills (technical + non-technical audiences)
* Ability to work independently in a fast-paced environment
* Background in Life Sciences, Healthcare, or Med-Tech
* Experience with AI-based automation tools for sales operations
* Certifications in Salesforce or Analytics
* Experience in delivering training and managing user adoption programmes
How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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