Customer Service Advisor
Burton-on-Trent
£13 per hour
Monday to Friday, 9:00am – 5:30pm (Office-Based)
We are currently recruiting on behalf of a well-established and growing travel company based in Burton-on-Trent, who are looking to add a
Customer Service Advisor
to their friendly and supportive team.
This is an excellent opportunity for someone with a passion for customer service who enjoys helping people and wants to gain experience within the travel industry.
The Role
Handling inbound customer calls in a professional and friendly manner Assisting customers with travel enquiries and bookings Providing accurate information on travel options, pricing, and availability Managing bookings and maintaining up-to-date customer records Delivering a high level of customer service at all times About You
Previous experience in a customer service role (call centre experience desirable) Confident telephone manner with excellent communication skills Good IT skills, including experience with systems such as Microsoft Teams Comfortable using a softphone system Strong attention to detail and the ability to multitask A positive, team-focused attitude What’s on Offer
£13 per hour Monday to Friday hours – no weekends Friendly and supportive office environment Opportunity to develop within the travel sector If you’re looking for your next customer service role and want to join a growing business, we’d love to hear from you.
Apply today or contact us for more information.