Summary
Location: Bangor
Job Family: Retail
Job Type: Full Time
Posted Date: 22-May-2025
Ref #: 67223
At Virgin Media O2, we’re focused on making every interaction meaningful. As a Retail Advisor, you’ll be part of a team delivering exceptional customer service, helping people discover suitable products and services.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organized store environment.
Who we are
Virgin Media O2 is the UK's fastest broadband network and one of the nation’s most-loved mobile brands. As one of the country's biggest companies, we're expanding our offerings to millions of new customers.
The must haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
The other stuff we are looking for
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What's in it for you
We’ll set you up for success with a supportive team and tailored training, including a 4-day (30 hours) induction within the first two weeks. You’ll receive:
* A competitive hourly rate of £12.40, with potential earnings through our accreditation programme.
* Opportunities for progression via our accreditation programme.
* 23 days’ annual leave, an additional day off for your birthday, and options to buy or sell leave.
* An excellent pension scheme, matching up to 10%.
* Employee BUPA medical cover, healthcare plan, and life assurance.
* Family-friendly policies, including neonatal leave, 14-week paternity leave, and carers leave.
Next steps
Our Recruitment Process
After applying, you’ll complete an online assessment. Successful candidates will be contacted by our recruiters for further discussion.
Join us!
This is an opportunity to create memorable moments for customers and build a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!
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