Job Title: Assistant General Manager Location: [Hotel Name], [Location] Contract: Permanent, Full-time We are currently seeking a dynamic and experienced Assistant General Manager to join our team at [Hotel Name]. As the Assistant General Manager, you will play a key role in supporting the General Manager in overseeing the day-to-day operations of the hotel and ensuring exceptional guest experiences. Key Responsibilities: - Assist the General Manager in all aspects of hotel operations, including guest services, staff management, and financial performance - Ensure high levels of customer satisfaction by maintaining quality standards and resolving any guest issues in a timely and professional manner - Supervise and train staff members to deliver excellent service and uphold the hotel's brand standards - Monitor and manage hotel budgets, expenses, and revenue to achieve financial targets - Collaborate with department heads to plan and implement strategies for improving overall hotel performance - Maintain a safe and secure environment for guests and staff by adhering to health and safety regulations Requirements: - Previous experience in a similar role within the hospitality industry - Strong leadership and communication skills - Excellent organisational and problem-solving abilities - Proven track record of achieving financial targets and delivering exceptional guest experiences - Knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance departments - Proficiency in hotel management software and Microsoft Office applications If you are a passionate and dedicated hospitality professional looking to take the next step in your career, we would love to hear from you. Join our team at [Hotel Name] and help us create unforgettable experiences for our guests. Apply now to be considered for this exciting opportunity.