Overview
Salary: £40,000-£45,000 (DOE) • Type: Full Time • Location: Office-based, Croydon • Region: UK - London
Posted: 25/03/2026 • Reference: BBBH12136_1774435611
The Role
We are working with a well established Block Management provider in their search for a proactive Block Manager to take full ownership of a diverse residential portfolio, ensuring buildings are well-maintained, compliant, and delivering a high standard of service to residents and stakeholders.
Key Responsibilities
* Property Management
o Oversee day-to-day operations of residential blocks and communal areas
o Carry out regular site inspections and drive maintenance improvements
o Manage contractors across cleaning, repairs, and compliance services
o Handle resident queries and complaints with professionalism and efficiency
* Leasehold & Compliance
o Ensure full compliance with lease agreements and legal obligations
o Enforce lease covenants and manage Section 20 consultations
o Stay up to date with leasehold legislation and best practice
* Health & Safety
o Maintain full compliance with H&S and fire safety regulations
o Oversee risk assessments, inspections, and insurance requirements
* Major Works
o Plan and deliver refurbishments and major repair projects
o Manage contractors, budgets, and timelines
o Communicate clearly with leaseholders throughout projects
* Stakeholder Management
o Build strong relationships with freeholders, leaseholders, and residents
o Attend AGMs and provide clear, concise reporting
* Legal & Disputes
o Resolve disputes in line with lease agreements and legislation
o Manage complaints and escalate where necessary
o Ensure compliance with GDPR, AML, and relevant regulations
About You
* Proven experience in residential block management
* Strong knowledge of leasehold law and service charge processes
* Excellent communication and organisational skills
* Confident managing multiple priorities in a fast-paced environment
* Detail-focused, solutions-driven, and calm under pressure
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
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