Job Type: Permanent Job Sector: Unspecified Region: North West Location: Runcorn Salary Description: Competitive Posted: 10/07/2025 Recruiter: Phoenix Medical Supplies Job Ref: kal-PHOENIXMedicalSuppliesLimited-44597-63737-en
Job Title: Generic Purchasing AssistantLocation: RuncornSalary: CompetitiveWorking Pattern:Monday to Friday 09.00 – 17.15, 37.5 hour per weekAbout Us:At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. We are currently looking for a Generic Purchasing Assistant to ensure the smooth and expeditious delivery of goods and services for nominated Nupharm Direct and Numark accounts through a cohesive interface with Sales, Purchasing, Operations and Finance. Join us and be a part of a team that really makes a difference.Key Responsibilities:Act as a primary contact for any bespoke or tailored orders received from customers via Telesales or Field Sales ForcesInterface with Phoenix Sales Personnel and Customers concerning receipt of Customer orders and regularly update them on order progress as requiredInterface with the Group Generic Category Manager or relevant Category Manager to ensure orders are placed against suppliers in a timely manner. Negotiate on occasion product and price with suppliers as and when requestedMonitor the status of outstanding supplier orders and interface with depot Goods In to ensure supplier orders are received in a timely manner, highlighting any issues with Generic Category personnel or relevant Category ManagerMonitor order collation in depot, co-ordinate deliveries and receive and respond to any customer queries relating to suchMaintain Service Level Agreement trackers monitoring performance against requirement for delivery to customers, producing reports supporting the functionAssessing any short dated or damaged stock queries raised by customer, interfacing with customer, depot, telesales, purchasing and quality to facilitate any agreed customer returnsRaise orders with manufacturers as and when as directed by the purchasing or telesales teamCarry out other duties as required and designated by the Group Generic Category ManagerWhat We’re Looking For:Administrative and Commercial background with exposure to a purchasing or trading environment being desirable.Good communication, literacy and numerate skills.Competent at time management and multitasking. Organised and able to operate in a high pressure environmentAttention to detail, helpful with a positive outlook. Good team player. Self-motivated and able to contribute to debate.Minimum 5 GCSE’s including Maths and EnglishMinimum intermediate Microsoft Office in Word, Excel and Outlook. Access would be an advantageWhat We Offer25 days (pro rata) annual leave plus bank holidays, increasing with length of serviceMedicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)iTrent Financial Wellbeing – an app to help manage and access your pay flexiblyHigh street discounts and offersEmployee Assistance Programme (EAP)Contributory Pension SchemeFully funded accredited training programmes through the Apprenticeship SchemeINDPMS
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