Job description
Location: Council House
Directorate: Corporate Resources
Service: Policy, Insight & Performance
Hours: 37 hours per week
Closing Date: Sunday 8th March
Contract Type: Permanent
Are you passionate about using data and insight to improve local services at Derby City Council?
Derby City Council promotes a culture where evidence and insight drive the decisions that improve services and change lives. We’re looking for a Business Insight & Improvement Manager to play a pivotal role in delivering that vision.
Reporting to the Head of Policy, Insight and Performance, the Business Insight & Improvement Manager will be the key link between our insight team and the organisation more widely.
The Business Insight & Improvement Manager will sit within Derby City Council’s Policy, Insight and Performance Service who provide data, analysis, insight and policy expertise to support the operational management and strategic planning of services.
Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.
What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:
• Flexible work/life balance scheme (depending on your role)
• Hybrid working (depending on your role)
• Modern office environment (depending on your job location)
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
• Local Government Pension Scheme (depending on contract)
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers
The Opportunity
In the role of Business Insight & Improvement Manager, here’s an example of what you’ll be doing to make an impact:
• Embedding a collaborative, insight-led culture across the council and key partnerships.
• Designing and delivering high-quality business insight reporting for Adult Social Care, Neighbourhoods and Housing services
• Ensuring systems are in place to capture statutory and regulatory data items, working closely with senior operational managers to align national reporting requirements with local recording processes.
• Helping shape our digital and data future from a business insight perspective, providing advice on better systems and data maturity of the organisation.
• Leading a team of analysts, fostering innovation, and developing their skills.
• Acting as a senior adviser on data, performance and insight, influencing decisions at the highest levels.
About You
To be successful in this role, you’ll ideally have…
• Knowledge of local government datasets, statutory reporting, and inspection requirements for Adult Social Care and Housing
• Strong skills in data analysis, forecasting, modelling, and presentation.
• The ability to translate complex data into compelling stories for decision-makers.
• Proven experience of managing and developing a team.
• Ability to apply technical skills to developing systems and reports (SSRS, Power BI).
• A track record of influencing strategic decision-making through evidence and insight.
Good communication skills, both oral and written, are essential for this role, as the postholder will be required to present complex and sometimes technical information in appropriate forms for a wide range of audiences.
Next Steps
If you would like to apply for this vacancy via an