* DBS Check required
* 5 year check required
* 4 on 4 off
JOB TITLE: Customer Service HostLOCATION: Bristol Airport SHIFT PATTERN: 4 on 4 off, shift times will be dependent on operational requirements PAY RATE: £11.92 per hour! Main Duties & Responsibilities:To greet all passengers at the host desk ensuring that high standards of service are maintained. The Host should ensure that they provide all passengers with personable service, assessing requirements of the passenger and allocating a Customer Care Agent (CCA)To attend the host desk (either landside or airside) meeting and greeting the passengers from point of notification upon arrival.
* Ensure that all passengers are booked into the tracking and allocation (Inform) system.
* Ensure all jobs are allocated to the CAA’s mobile device (PDA)
* Ensure full customer service is provided to all PRM’s at each hosting point.
* Ensure you fully adhere to the SLA times for all passengers both landside and airside.
* Expedite a smooth transfer throughout the terminal.
BenefitsWe’re proud to offer a great range of benefits including:
1. 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
2. Mental Health support and Life Event Counselling
3. Get Fit Programm...