Service Advisor / Service Receptionist
Salary: Up to £34,000 basic | OTE £39,000
Location: Liverpool
Richard Abson Group are working with a premium dealership in Liverpool to recruit an experienced Service Advisor / Service Receptionist.
This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.
The site is extremely well-supported with 16 Technicians and 3 Service Advisors already in place, ensuring a strong workshop capacity and a collaborative working environment.
The Role:
As a Service Advisor / Service Receptionist, you will:
* Act as the first point of contact for customers, delivering outstanding service
* Handle customer enquiries and provide technical information on vehicle servicing and repairs
* Keep customers updated on vehicle progress
* Promote and sell service plans and additional products
* Ensure a consistently high level of customer satisfaction
About You:
* Minimum 1 year’s experience in a similar role (main dealer preferred)
* Strong customer service and communication skills
* Sales-focused with the ability to upsell effectively
* Experience with Kerridge and 1Link is advantageous
Salary & Benefits:
* Up to £34,000 basic salary
* Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £39,000
* Monday to Friday on a rota basis:
* 8:00am–5:00pm
* 8:30am–5:30pm
* 9:00am–6:00pm
* 1 in 4 Saturday mornings: 8:30am–12:30pm
* Excellent training and career development opportunities
Join a successful, premium brand in a supportive and growing environment.
Apply now or contact Jake Jones at Richard Abson Group for more information