2-year Fixed Term Contract - Travelling across the network
40 Hours per week
Travelling to our York Training Centre is required (accommodation available)
Start date 14 September 2026
You might not see many women in engineering roles like this, but thats changing and this could be your opportunity to step into it.
When something isnt right with the gas in someones home, youre the person who can help make it safe. Youll figure out whats happening and take action to fix the problem, and keep customers reassured throughout. Its a role that takes technical skill, but also confidence, calm thinking, good judgement, and clear communication.
As a Level 3 Customer Engineering Apprentice in gas networks, you'll blend classroom learning with hands-on experience. Youll work alongside experienced engineers in customers homes, while building your knowledge and skills at our York Training Centre.
As you develop, youll take on the work carried out by our Service Beyond the Meter team. From repairs & maintenance to installations in customers homes. Youll also support people in more vulnerable situations, supporting those who may be older, unwell, or unsure of how to fix their boiler. Its about taking the time to listen, explaining things clearly and making sure they feel safe in their own home.
You dont need to have it all figured out from day one. This is a role where youll grow in confidence, build practical skills, and develop with a strong support network around you. And after 2 years, youll be ready to step into the role fully, using your skills to support customers when it matters most.
The future of Northern Gas Network looks a lot like you.
You don't need experience in this kind of role to get started. What matters is that youre ready to learn and open to a new challenge.
Just as important as the practical side is how you deal with situations and support customers:
Looking at the situations and working out the right next step
Working carefully and making good decisions
Learning by doing and getting involved in the practical side of the job
Working through problems and finding a way forward
Showing up ready to learn and being dependable
Turning up ready and taking responsibility for your work
Because people will be relying on you, its important to be someone who stays focused and follows things through with care.
What youll need to get started
Wed encourage you to apply if you:
Are ready to take your first steps into a career in Gas Engineering
Are aged 18 or over by the start of the programme
Have GCSE Maths, English, and a Science at grades 4 to 9, or equivalent
Have a full UK manual driving licence
Live within 45 minutes of the advertised location
Finished all other?apprenticeships by the time you start
This is a practical role, so youll need to be comfortable to:
Wear the required PPE
Work outdoors in all weather conditions
Work with tools and equipment
Follow our safety equipment policies
Why join NGN?
25 days of annual leave, plus recognised bank holidays and 2 extra half-days over the Christmas period
Generous stakeholder pension scheme, doubling your contribution, up to 10%
Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
Family-friendly policies, including up to? 6 weeks of paternity leave ?and? 6 months of full pay for maternity leave? (for eligible employees), plus shared parental leave and more.
About NGN
We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values ? Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious ,?and? Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Womens/Roots&Resonance/Parents&Carers/DisABILITY) to ensure we reflect and uplift the communities we serve.
Next Steps
Applying is straightforward. Just click apply and answer a few essential questions.
We want to get to know the person behind the application, so well ask a few extra questions to help us understand how you think and approach different situations.
We aim to review applications quickly, with interviews scheduled for mid-July. Please bring your qualification certificates to the interview.
Were working to inspire more women to start their journey into engineering, while keeping our opportunities open for everyone to apply.
Were committed to making our recruitment process accessible. If you need any support or adjustments along the way, please contact our Recruitment Team at .
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