A managed services provider in Taunton is looking for a 2nd Line Technical Support Engineer to join their busy IT Help Desk. This hybrid role includes delivering technical support across Microsoft 365, Windows Server, and network infrastructure, acting as an escalation point and maintaining strong client relationships. The ideal candidate will have customer service experience, a valid UK driving license, and strong troubleshooting skills. Competitive salary ranging between £32,000 and £35,000 per annum and a full-time permanent contract are offered.
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