Overview
Join to apply for the Customer Assistant - Food - Leeds White Rose role at Marks and Spencer
Join our team at M&S as a Customer Assistant in our Foods section, where youll become a champion of our high-quality products, great value offers, and excellent customer service. Were seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
* Build expert product knowledge to sell and recommend our products and services
* We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Work Pattern and Requirements
This job role involves working early mornings. Includes an under 18 disclaimer: This role cannot consider applications from anyone under 18. The + £3.00 p/h unsocial premium is added on hours between 22:00-06:00.
Work Pattern:
Sunday: 16.00-20.00
Friday: 04.00-10.00
Saturday: 04.00-10.00
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you require reasonable adjustments to any part of our recruitment process, share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Location: Leeds, England, United Kingdom
Note: There are additional related job postings listed in the description.
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