Head of Customer & Community Engagement
A place to make a difference
Salary: £62,778 per annum
Location: Bradford/Peterborough/Burnley/Stockton/Camberley, Hybrid
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday 9am - 5pm.
With over 21,000 homes across the country, were responsible for supporting thousands of customers and their families.
Were proud to build positive, long-lasting relationships that go beyond housing. The work we do improves lives and creates vibrant communities where people of all backgrounds can thrive.
If you're looking for an exciting role that will have a positive impact on our customers and communities then this is the role for you.
About the role
As our Head of Customer and Community Engagement, you'll champion a customer-first culture that aligns with Accents corporate objectives, ensuring we're effective in amplifying the customer voice and influence by facilitating our customer engagement groups to drive performance improvements.
You'll be responsible for ensuring that we deliver and evidence social value activities through an aims led community development service and support our vulnerable customers through an effective Inclusion service. Your role will involve fostering solid internal relationships, ensuring continuous service improv...