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Job Description
Overview
At DXC Technology, delivering excellence for our customers and colleagues is a core aim. We deliver mission critical services in a secure environment while promoting a people-first agenda and a healthy work-life balance. Our ongoing growth helps us remain a leading IT solutions enterprise, delivering services and solutions in challenging and exciting situations. We value diversity and inclusion and provide training, support, and tools to aid your personal and professional development. Our goal is to drive innovation and modernise operations across the board.
At DXC, one of our platinum accounts has a position for a Business Change Consultant. This role ensures users are at the heart of change delivery by understanding impacts, resistance, and tailoring activities accordingly. The Business Change Consultant will work as part of a multidisciplinary team and will be highly organized, dynamic, outcome-oriented, and possess excellent communication skills.
Role Responsibilities
* Understanding organizational context, culture and preferred ways of working for the organisations/areas impacted by a proposed change
* Build senior sponsorship/advocacy for the change and drive creation and ownership of the case for change
* Identify the impact of a proposed change on an organization and the extent to which users are ready to accept the change
* Lead or contribute to the change management team, managing relationships with existing client change management counterparts in complex delivery environments and creating and managing necessary change agent networks
* Develop and execute a set of actionable and targeted change management plans – including communications plans, stakeholder management plans, workforce transition plans, training plans and change readiness plans
* Identify potential change risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
* Managing and maintaining project communication channels such as forums, town halls, frequently asked questions
* Provide mechanisms for hyper care and user support through change implementation
* Create and manage measurement systems to track adoption, utilization and proficiency of implemented changes, and ensure that user support functions are effectively transferred to business as usual ownership at the end of an initiative
What You Will Bring To The Team
* Enthusiasm for collaboration and excellent communication skills (written and verbal)
* Excellent stakeholder engagement
* Creative thinking and problem-solving skills
* Proficiency in handling multiple tasks simultaneously and switching between tasks quickly
* Ability to create and maintain formal and informal networks
* A rational, objective, and detailed approach to business case developments
* Expertise in recording information concisely and accurately
Desirable Skills And Technologies
* Experience with large-scale organizational change effort, applying a range of Organisational Change Management methodologies as part of a client facing delivery team
* Experience and knowledge of change management principles and methodologies
* Familiarity with Agile program/project management methods, tools and phases of the project lifecycle
* Exceptional communication skills and customer facing both written and verbal
* Knowledge and experience of common collaborative communications platforms and how they can be used to support and deliver against a business change strategy
* Strong planning and facilitation skills, with demonstrable experience planning and executing client events such as workshops, town hall meetings, virtual office events
* Ability to work at all levels of an organisation to influence others and move toward a common vision or goal
* Ability to work under tight deadlines and manage multiple tasks against set deadlines
* Qualification at degree level or equivalent professional experience
What We Will Do For You
* Competitive compensation
* Pension scheme
* DXC Select – Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more)
* Perks at Work (discounts on technology, groceries, travel and more)
* DXC incentives (recognition tools, employee lunches, regular social events, etc)
Recruitment fraud is a scam where fictitious job opportunities are offered to job seekers, typically through online services, false websites, or unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and never asks for money or payments from applicants during the recruitment process. More information on employment scams is available here.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Business Development and Sales
Industries
* IT Services and IT Consulting
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