Hotel Night Receptionist (4 nights per week), ibis Bridgwater Is now the time for a new challenge? Join us on this journey – people first! The 144-room Ibis Bridgwater – opened in March 2021. and incorporates a ground-floor bar, restaurant and meeting facilities. As our Receptionist, you will be much more than a check-in expert — you’ll be the host, guide, and first impression for every guest who walks through our doors. If you love people, thrive in a fast-paced environment, and take pride in great service, this could be the perfect role for you. No hotel experience? No problem. If you have a background in customer service and the right attitude, we’ll provide full reception training. At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments. The Role We are looking for a responsible and reliable Hotel Night Receptionist to join our team. You will be responsible for ensuring the safety, security, and smooth operation of the hotel during the night, while providing excellent customer service to our guests. Key Responsibilities Welcoming and assisting late-arriving guests Managing night check-ins and check-outs Ensuring the security of the hotel during night hours Carrying out regular security checks and patrols Cleaning and maintaining public areas, including reception, corridors, and guest facilities Setting up breakfast areas and carrying out light cleaning duties Handling guest queries and resolving issues professionally Completing night audit tasks and basic administrative duties What We’re Looking For Previous hotel or customer service experience Availability across weekdays, weekends and public holidays - 22.30 to 07.00 Friendly, calm, and professional manner Ability to work independently and make decisions Strong attention to detail and reliability Good communication skills Comfortable working overnight shifts Basic IT skills Supportive team environment EXCELLENT COMPANY BENEFITS Competitive Salary Staff discounts across Accor hotel worldwide Exclusive employee discounted rates to Accor and Cycas hotels Continuous paid Training and Development opportunities Free Healthcare plan If you believe you have what it takes and want to be a part of our team, then we want to hear from you! All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.