Business Analyst
Leek Wootton
Permanent Contract
Full Time
Salary (£48,894.00 - £54,879.00)
Those currently eligible on the redeployment register will be given prior consideration.
The main purpose of the role is working within Warwickshire Police’s change programme and a small team of Business Analysts to:
Perform upfront analysis on a project to determine its feasibility and business benefit realisation.
Collaborate with project and business stakeholders at all levels to understand their problems / underlying issues and capture, define and agree business requirements, business process workflows, system and data requirements.
Help identify and articulate option for solutions that meet the business requirements.
Apply typical Business Analyst thinking and outputs to produce process maps, use cases, functional and non-functional requirements and other supporting documentation to enable change decision making.
Support Business Case development and work collaboratively with project and change management teams to ensure a project/task meets the stated business requirements and design.
Main Responsibilities:
1. Understanding business needs as they relate to a potential change and establishing required business outcomes to attain the support of key stakeholders for business proposals and sign off for business cases.
2. Gathering, identifying and documenting business requirements including through the facilitation of workshops and meetings.
3. Act as the conduit between the Change Programme and the business to ensure that the deliverables meet the requirements, including undertaking gap analysis and other industry methodologies/standard tools, along with identifying opportunities where new and existing technologies can be used to improve business efficiency and service performance.
4. Business process modelling and improvement to support a proposed change and to maximise efficiency, effectiveness, cost savings and value for money.
5. Recommend business functions and processes for investigation and analysis based on business knowledge and understanding of business performance.
6. Assess / recommend the feasibility of new and innovative approaches and/or technologies to solving business problems and addressing areas of poor performance or complex operational demands.
7. Creating functional and non-functional specifications / requirements for new systems and processes.
8. Facilitating communication between vendors or third parties and the force for a proposed change, identifying possible conflicts between the vendor/third party and user requirements in order to advise senior staff/officers.
9. Liaise with project personnel to ensure that the final deliverables of a task or project meet the stated business requirements and have been delivered and measured against original design specifications.
10. Identifying and quantifying business benefits and benefit realisation at the earliest point in projects/programmes, to maximise the return on investment, and assess the risk, cost and benefits of any change proposals.
11. Support user acceptance testing.
12. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Person specification
Knowledge:
* Business analysis recognised qualification (Level 5) such as BCS accreditation in Business Analysis, ISEB diploma in Business analysis or Business at Practitioner level or Business Analysis Body of Knowledge (BABoK).
* Understanding of lean methodologies and principles.
* Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data quality and collaborative usage.
* In depth knowledge of change management processes and transformation programme activities.
Desirable:
* Analytical degree and knowledge of the police sector.
Experience:
* Demonstrable experience of process mapping and process re-engineering.
* Experience of translating business requirements into detailed functional design either using UML (Use-Cases, Activity/State Diagrams, Process Mapping, Work Shops).
* Significant experience in requirements gathering and requirements elicitation and prioritisation with business stakeholders and the delivery team including functional, non-functional and technical requirements.
* Workshop facilitation for both business and technical teams.
* Demonstrable experience of a good organisational approach to work and prioritisation of activity.
* Experience of conceptualisation and solution definition in line with target operating model.
* Experience of designing testing of ICT systems/applications.
* Experience of working with user stories and agile processes would be useful, as would a degree in IT, although this is not essential.
Key Skills:
* Consulting skills, with change management concepts and strategies.
* Strong analytical skills, ability to understand problem domain and express complexity in clear terms to technical and non-technical stakeholders.
* Translating technical issues and solutions to end users.
* Stakeholder engagement and change management.
* Excellent written and verbal communication skills.
* Excellent research and analysis skills with an innovative approach to problem solving and excellent decision-making capabilities.
* Innovative, with problem solving and critical reasoning skills.
* Actively seeks to find solutions to problems.
* Strong interpersonal, leadership, influencing and negotiation skills.
* Good presentation skills with the ability to work to deadlines and under pressure.