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Business Support Officer - Adult ADHD & Autism Service
The closing date is 01 May 2026
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
Midlands Partnership University NHS Foundation Trust, North Staffordshire Combined Healthcare NHS Trust, University Hospitals of North Midlands NHS Trust (inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service), Staffordshire and Stoke-on-Trent Integrated Care Board
We are excited to welcome an enthusiastic Business Support Officer to join our Adult Mental Health Service. This role is specifically to support our new adult ADHD & Autism service.
This key role within the team will be to provide Business Support Function to the Team, as we seek to support adults across South Staffordshire experiencing ADHD (Attention Deficit Hyperactivity Disorder) and Autism. We are a supportive team, passionate about delivering excellent care and promoting staff wellbeing.
As a person you will need to be self‑motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able to work independently as well as being a good team player, with excellent communication and accuracy skills.
Main duties of the job
* Request information / activity reports that are required on behalf of the Service Manager and Operational Team Leader including data timeliness, data quality, contract monitoring reports, waiting times etc.
* Provide a central point of contact to respond to/resolve any queries on behalf of Service Manager and Operational Team Leader where appropriate in relation to all Key Performance Indicators.
* To provide administrative support in relation to the BSO role only.
* Attend internal and external meetings relevant to post, taking minutes and distributing using appropriate systems, arranging a variety of meetings and sourcing agenda items, as directed by the Service Manager and Operational Team Leader.
* Process staff change forms and relevant letters; data amendment forms; termination forms and general HR relevant information.
* Support and participate in the Business Meetings held on a monthly basis within the clinical teams.
* Contribute to a robust and strong cohesive framework from the established BSO network, providing support to colleagues to ensure consistency and equity of provision across Services.
* Responsible for liaising with Corporate / Support Services to obtain data / performance reports.
* Provide regular monthly Service/Team updates as required to Service Manager and Operational Team Leader.
* Undertake regular 1:1 supervision sessions with identified administration staff as directed by the Service Manager or Operational Team Lead and report any training issues and needs.
Person Specification
Qualifications
* NVQ Level 3 Business Administration (or equivalent level of experience)
* OCR / RSA III or equivalent experience
* BTEC Diploma in Business Administration (Level 1)
Experience
* Previous experience of setting up office/administrative systems
* Ability to plan, schedule and organise day to day work
* Experience in the NHS
* Knowledge/Experience of Patient Clinical System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Midlands Partnership NHS Foundation Trust
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