Description
About the Role: Mobile Relief Caretaker required to maintain service standards. The caretaker plays a key role in maintaining the cleanliness and safety of our estate. Reporting to the Estate Services Coordinator, they will be responsible for completing cleaning tasks to the required frequencies, including daily health and safety checks. They will also support residents with their needs in accordance with management direction. They will have a strong commitment to customer care, safeguarding, equality, and health and safety standards, which is essential in delivering high-quality services across our estates.
Qualification – Essential
GCSE Grade (or equivalent) in English Language and Mathematics.
Relevant qualification or demonstrable experience in a similar role
Standard Microsoft Office, Word, Excel, Outlook, Social Media and CRM.
Key Requirements – Strictly Essential. Applicants must demonstrate all the following.
About you
Ability to demonstrate a reasonable standard of literacy and numeracy
Practical experience of cleaning or caretaking duties (paid/unpaid) and the ability to carry out cleaning duties, working alone or within teams.
Ability to deal with complaints, including disrepair.
Ability to negotiate a congenial paired working arrangement with an assigned caretaker.
Ability to react to and deal with emergencies, e.g., fire, flood and lift breakdowns.
Ability to supply written reports on background and action taken in respect of emergencies or unusual occurrences.
Ability to take care of estate tools, equipment, keys to various communal facilities and any keys that may be issued to caretakers from time to time.
Ability to communicate with residents to provide necessary advice and assistance.
Ability to carry out minor communal repairs within Health and Safety Guidelines.
Please note: Only candidates who fully meet these strict requirements will be considered.
Ability to work outdoors in all weathers
Cope with the physical demands of the job, i.e. climbing stairs, moving full (wheeled) paladin bins without assistance and physically able to lift and move heavy items of equipment and household lumber, with help if necessary.
Essential Compliance Requirements
5 Years References
Enhanced DBS
A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process.
Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace