JOB DESCRIPTION:
An exciting opportunity for an administrator in Winsford. Our client is looking for an experienced, fast paced, and hardworking Helpdesk administrator to join their team in August. This is a contract role initially.
Working hours
Monday to Friday
9am - 5pm
37.5 hours a week
Daily responsibilities will include:
1. Reporting into the Performance Manager
2. Act as PPM lead for the contract, building close relationships with colleagues and sub-contractors to ensure best practice is shared.
3. Be accountable for and manage the PPM process from end to end.
4. Provide administrative support
5. Provide cover for a range of helpdesks, answering all calls in a timely manner and inputting jobs via Maximo, advising Helpdesk Team Leader of any urgent works
6. General support to the team as required.
7. Maintaining and updating records on the bespoke CAFM system
8. Implementation of processes and procedures to follow jobs through to completion.
9. Preparing and formatting documents
10. Liaising with subcontractors
11. Ad hoc duties
Requirements for the role
12. Previous experience
13. Reliable
14. Organised